Shipping Policy

Shipping Policy

Thank you for shopping with Easewild. We aim to process and deliver your order as efficiently as possible.

This Shipping Policy explains where orders are fulfilled, processing times, shipping rates, estimated delivery times, tracking, customs, split shipments, and other important delivery information.

1. Where Orders Ship From

Easewild orders are fulfilled by our international fulfillment partners.

After packages enter the destination country, final delivery is typically completed by a local carrier. For U.S. orders, final-mile delivery may be handled by carriers such as USPS.

The shipping origin may vary depending on the product, selected variant, inventory availability, and delivery destination.

Products in the same order may be fulfilled from different locations and may arrive in separate packages.

2. Order Processing Time

Most orders are processed within 1–3 business days after payment is confirmed.

Orders are processed Monday through Friday, excluding weekends and public holidays.

During promotional periods, peak seasons, or periods of high order volume, processing may take slightly longer.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

3. Shipping Rates

We offer free standard shipping on orders over $59.

For orders under $59, a standard shipping fee of $6.99 applies at checkout.

All applicable shipping charges will be displayed before you complete your purchase.

4. Estimated Delivery Time

After your order has been processed and shipped, standard delivery usually takes approximately 3–12 business days.

Total estimated delivery time consists of:

Processing time: 1–3 business days
Estimated transit time: 3–12 business days

Delivery times are estimates and are not guaranteed.

Actual delivery may be affected by the destination, carrier operations, customs clearance, weather, public holidays, peak shipping periods, or other circumstances outside our reasonable control.

5. Shipping Confirmation and Tracking

Once your order has shipped, we will send a shipping confirmation email containing a tracking number or tracking link.

Tracking information may take 2–5 business days to display its first update while the package is transferred between fulfillment and carrier networks.

A temporary delay in tracking updates does not necessarily mean that the package has stopped moving.

If your tracking information has not updated for an extended period, please contact support@easewild.com with your order number.

6. Shipping Address

Please make sure your name, street address, apartment or unit number, city, state, postal code, and contact details are complete and accurate before placing your order.

Easewild is not responsible for delays, failed delivery, or lost packages caused by incorrect, incomplete, or outdated shipping information provided by the customer.

To request an address change, contact support@easewild.com as soon as possible.

We will make reasonable efforts to assist, but once an order has entered processing or shipment, the delivery address may no longer be changed.

7. Multiple and Split Shipments

Orders containing multiple products may be divided into separate shipments because of inventory availability, fulfillment location, product preparation time, or carrier arrangements.

When an order is split:

• Packages may arrive on different dates.
• Each shipment may have a separate tracking number.
• You will not be charged an additional shipping fee solely because the order is split.

8. Customs, Duties, and Taxes

For most orders, the amount shown at checkout is the amount charged by Easewild.

Easewild does not add hidden charges after checkout.

International packages may be subject to customs inspection or clearance procedures in the destination country or region.

Where duties and import taxes are included or covered by Easewild, customers will not be charged those amounts separately by Easewild after checkout.

However, local regulations vary by destination. Any charges imposed directly by local customs authorities or government agencies that were not collected at checkout may be the responsibility of the recipient.

Customs clearance may occasionally cause delivery delays.

9. Delayed, Lost, or Missing Packages

If your package appears to be delayed, please check the tracking information first.

If tracking shows that your package has been delivered but you cannot locate it, please check:

• Around the delivery location
• With household members or neighbors
• With your building reception or mailroom
• With the local delivery carrier

If the package is still missing, contact support@easewild.com with your order number and tracking details.

We will help review the shipment and contact the carrier or fulfillment partner when appropriate.

10. Refused or Undeliverable Packages

Please do not refuse a package because of a delivery delay, tracking delay, or customs processing without first contacting us.

Packages may be returned to the carrier or fulfillment facility when:

• The delivery address is incorrect or incomplete
• The recipient is unavailable after repeated delivery attempts
• The package is refused
• The package is not collected from the carrier within the required time

Additional costs caused by an incorrect address, refusal, or failure to collect a package may be deducted from an eligible refund where permitted.

11. Contact Us

For questions about shipping, delivery, or tracking, please contact:

Email:
support@easewild.com

Please include your order number so we can assist you more quickly.