Free 30-Day Returns & Exchanges

We want you to feel confident shopping with Easewild. If something isn’t right, we offer free 30-day returns and exchanges on eligible items from the date your order is delivered.

To be eligible for a return or exchange, items must be unworn, unwashed, unused, and in the same condition as received, with original tags and packaging included. Proof of purchase is required.

To start a return or exchange, please contact us at support@easewild.com with your order number, the item you would like to return or exchange, and the reason for your request.

Once your request is approved, we’ll send you return instructions and a prepaid return label or another free return method where available. Items sent back without first contacting us will not be accepted.

Damages, Wrong Items, or Quality Issues

Please inspect your order when it arrives. If your item is defective, damaged, or if you received the wrong item, contact us immediately at support@easewild.com so we can make it right.

For approved quality issues, wrong items, or damaged items, we will cover the return or replacement cost.

Exchanges

Need a different size, color, or style? Contact us within 30 days of delivery and we’ll help you with an exchange.

For the fastest exchange, we may ask you to return the original item first. Once your return is accepted, we’ll help process the replacement or guide you through placing a new order.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. Items must be unworn, unused, with tags, and in their original packaging. Proof of purchase is required.

Refunds

Once we receive and inspect your return, we’ll notify you whether your refund has been approved. If approved, the refund will be issued to your original payment method within 10 business days.

Please note that your bank or credit card company may need additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at support@easewild.com.